Western digital external hard drive problems error code 43

the light still lights up when i connect it via USB cable but nothing appears on the computer. My USB device that' s getting a code 43 is somehow permanently installed since I have no external devices connected. I' m using the same monitor as for the past 6 years if that' s a USB device. It seems to me that somewhere along the line a device is failing. I had it backing up to an external hard drive up until 21/ 07/. The next day the backup failed and looking at Device Manager the backup drive was showing as an " Unknown Device". Looking at Properties, I get " Windows has stopped this device because it has reported problems. My Book is a series of external hard drives produced by Western Digital. There are currently nine series of My Book drives; Essential Edition, Home Edition, Office Edition, Mirror Edition, Studio Edition, Premium Edition, Elite Edition, Pro Edition, AV Dvr " Live Edition", and the World Edition. WD Smartware is one of our favorite pieces of backup software for Windows users. Western Digital WD My Cloud Personal Cloud Storage In. WD my Passport External hard drive Set Up Guide.

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    Problems drive western

    The drive is a 3TB Western Digital essentials drive. 0 backwards compatible with USB 2. I tried the drive on my Windows 7 machine and it works fine but when attached to the server it is not recognized at all. The ability to show the problem description in the device manager is only in the xHCI driver stack. However most people are experiencing this issue when connected to a 2. 0 port which is driven by an old driver stack ( EHCI). Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn- in and diagnostic tests. We will stand by our warranty policy and replace your drive for you. Follow the links below for more information. One of the most common hardware issues happening to Western Digital ( WD) and Seagate external hard drive users is the fatal error, with the exact expression " X: is not accessible. The request failed due to a fatal device hardware error". How to fix a broken hard drive Beeping noise or clicking RECOVER GET DATA BACK FOR FREE! BEST TRICK - Duration: 7: 45.

    Computer Services 3, 001, 297 views. Equipped with USB- C™ technology, the My Passport™ Ultra portable drive offers an easy way to expand your storage with a modern metal design that complements your PC. It’ s Windows® 10- ready out of the box to seamlessly deliver plug- and- play storage, while password protection with hardware encryption helps enforce the security of your content. i have error code 43 when i plug in my external hard drive. i have tried it on another system but it still shows the same please help me. If your drive stops working, the Rescue data recovery plan will recover the data from the failed drive and return it to you on a new piece of external storage Covers new single- disk bare ( internal) drives of any brand when purchased within 30 days ( receipt must be retained for purchases not on the same transaction). My WD external hard drive just suddenly stopped being recognized by my computer while I was watching a movie. The light still comes on and it doesn’ t make any clicking noise, but it just doesn’ t show up on my computer anymore. Western Digital ( WD) is a leading provider of storage solutions, hard drives and Network Attached Storage devices for backup, sharing and storing the worlds data. Code 43) A request for the USB device descriptor failed. The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. ” One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it.

    Note Connecting your USB external hard drive into a non- powered USB hub can cause a lack of enough power to operate the external drive. Instead, plug it directly into your computer. I have a Seagate external hard drive which has been working fine. Today I had it plugged in and Cobian was backing up data onto the disk. I stopped working for a quick bite and when I returned to the computer, I had the message that Windows had stopped this device because it has reported a problem ( Code 43). If you’ re on a Mac, you can do this easily through Time Machine and an external hard drive. On Windows, it’ s a little bit different. Your best bet is to use a service like Carbonite that automatically backs up everything on your PC and stores them in the Cloud on an encrypted server. Acronis True Image WD Edition Software. Western Digital SSD Dashboard. Install WD Discovery for Mac. WD Access for Mac. WD Arkeia Network Backup. The hard drive shows up to 918GB on the hard drive ( bought a 1TB) Just plug it in a USB slot and it automatically recognizes it!

    Just keep in mind that the PS4 will tell you to format it. It' s super fast and easy. Sometimes, when an external hard drive, USB or SD card etc external hard drive doesn' t show up, the problem might exist on PC. Therefore, you can reboot the PC or laptop into Safe Mode and then check out where the problem exactly exists. Code 43: Windows has stopped this device because it has reported problems. A request for the usb device descriptor failed. When this happens the drive blinks for a few seconds then the light goes solid. Could you see the external drive in Device Manager? If you see the drive but not see the drive letter, then assign drive letter. If you do not see the drive ( and no drive has been detected) then chipset driver is missing or for USB 3 the specific driver is missing. This extremely generic message could mean there' s a true hardware issue or it could simply mean that there' s a driver problem that Windows isn' t seeing as such but that the hardware is being affected by. 0 hard drive that I have been using to back up movie files.

    It has let me transfer files from my Macbook Pro HD to it hundreds of times. In the list of hardware categories, find the hard drive name under Hard Drives and right click and then click on Uninstall. Restart the computer and connect the hard drive again, it will re- install it back automatically. Western Digital, HGST top the list of most reliable hard drives Hard drive failure data from cloud backup service Backblaze has Western Digital and Hitachi coming out on top - - and Seagate upping. Using Hard Drive Sentinel' s report, I sent the information to Western Digital even though the drive was technically out of calendar warranty since there were so few hours of operation. I have had very good service from Western Digital in the past and consequently only use their products on my customer' s builds. Seagate creates precision- engineered data storage technologies that maximize human potential by delivering superior capacity, speed, safety, and performance. It has the OS installed on a 500 GB hard drive made by Western Digital. It doesn' t have any problems with its functionality. However, I recently tested the hard drive for errors with WD' s.

    Error code Explanation Definition Status; 1: SMART Return Status Failure: Self- Monitoring, Analysis, and Reporting Technology ( SMART) error returned during SMART. Hey there, Advait007! I' m truly sorry to hear about your issues with the WD My Passport. You' ve already done pretty good with the basic troubleshooting. If ANY drive is formatted as FAT32, you cannot put files larger than 4 GB on the drive. Perhaps with your iMovie project the extension is just the container extension, what looks like a single file to you is really like an archive in that it' s made up of many smaller files ( chapters, clips, etc). High capacity external hard drive with complete backup and password protection to help you safely store your digital media. Try out the Western Digital Data Lifeguard tool or the Seagate SeaTools, free depending on the manufacturer of the drives. These will do hardware- level testing on the drive, and report if the drive is even usable. The Read/ Write Heads in a hard drive can fail for many reasons including the natural failure of components through general wear and tear, damage caused by physical trauma and even from dirt finding its way into the drive. I cannot access my external drive. Hi, I really need help with this problem! 18 months ago I bought a Western Digial external hard drive to run with my desktop computer and laptop, both run XP.